Privacy (draft)

Booking Buddy is a tool for wedding photographers. This draft explains what the product stores so a lawyer can turn it into a real policy before public launch.

Who we are

The product is operated from bookingbuddy.io. Contact: help@bookingbuddy.io.

What a studio account stores

When you create an account we store your name, email, studio name, timezone, any promo code you redeem, and a sign-in session. When you add couples we store the details you type: names, wedding and engagement dates, venue, email, phone, package, budget, notes, and similar fields. We also store your message templates, automation rules, the messages those rules produce, survey answers if you are a founding studio, and a usage ledger of emails and texts the product sends for you.

What we don't store

There are no passwords. Sign-in links are single-use and expire after 15 minutes. Texting-provider tokens, if you add them, are encrypted in the database and are not sent back to the browser. The sample-data demo stays in your browser and is not written to an account.

Who can see it

Your studio's data is separated from every other studio. A calendar feed is available to anyone who has its secret link; you can rotate that link in Settings. The product owner can open an admin view of studios, trial status, survey answers, and usage totals in order to run the service.

Sending messages

If you turn on automatic sending, message content is passed to the email or text provider configured for the product (and, if you enable it, Twilio or GoHighLevel for texts) so it can be delivered. Replies are directed to your email address.

How long

Data stays until you delete it or close the account. Sign-in links expire in 15 minutes. Sessions last 30 days. The database host keeps its own point-in-time backups.

Contact

Privacy questions: help@bookingbuddy.io.